How ZipLane Group LLC collects, uses, shares and protects your information, including driver records and text messages.
Last updated: November 14, 2026 · ZipLane Group LLC
This Privacy Policy explains how ZipLane Group LLC (“ZipLane,” “we,” “us”) collects, uses, shares, and protects information when you visit our website, contact us, apply for a job, or use our services.
ZipLane Group LLC is a Wyoming limited liability company. Our team works remotely. Our contact details are at the end of this policy.
We may collect the following types of information:
We collect information:
We use your information to:
We may share limited information with:
We do not sell your personal information, and we do not use it for targeted advertising. Text messaging opt-in data and consent information are never shared with partners, as explained in the section “No Sale or Sharing of Mobile Information.”
When a carrier uses our services, we handle records about its drivers on that carrier’s behalf. The carrier decides what to share with us and is responsible for having the right to share it.
These records can include sensitive information. We use them only to deliver the services the carrier selected, we limit access to the team members who need them, and we do not use them for marketing. Drug and alcohol program records are handled as confidential, as DOT rules require.
Drivers with questions about their records can contact their carrier or reach us using the details at the end of this policy.
Our team works remotely, and some team members work outside the United States. Our website, email, and other service providers may also store information in the United States or in other countries.
Wherever your information is accessed, we protect it as this policy describes and limit access to the people who need it to do their work.
If you give us your phone number and agree to receive text messages, for example by checking the text message box on our forms, you agree to receive text messages from ZipLane Group LLC. Messages may include replies to your request, service updates, appointment reminders, account notifications, and, if you separately opted in to them, promotional offers.
Agreeing to text messages is optional and is not a condition of buying any service.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. You can also contact us at [email protected]. Mobile carriers are not liable for delayed or undelivered messages.
We may collect text message consent through:
We keep consent records, such as the date and time, IP address, consent method, and related messages, for compliance, audit, and recordkeeping purposes.
We do not sell, rent, or share your personal information for third-party marketing purposes.
Mobile information will not be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent information will not be shared with any third parties, except service providers necessary to support our messaging services.
We do not use advertising cookies or third-party tracking pixels on our website.
Our website uses only the technologies it needs to work: cookies set by our security and content delivery provider to protect the site from bots and abuse, browser storage that remembers simple display preferences, and a sign-in cookie for our staff when they use the website’s admin area.
Our hosting and security providers may record basic technical information, such as your IP address, browser type, and the pages you request, to deliver the website, keep it secure, and produce overall visit statistics. Our pages may also load fonts from a font provider, which receives your IP address when your browser requests them.
You can block or delete cookies in your browser settings, but some parts of the website may not work properly.
Some browsers send “Do Not Track” signals. Because we do not track visitors across other websites, our website does not change how it works when it receives these signals. We do not knowingly allow third parties to collect information about your activity over time and across different websites through our website for advertising.
We use reasonable technical and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. We limit access to the people who need it and protect our systems with individual accounts and access controls.
No method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
We keep personal information only as long as we need it to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
Driver and compliance records are kept for the periods required by DOT and FMCSA rules or by our agreement with the carrier.
We keep job applications for as long as we need them for hiring. You can ask us to delete yours at any time.
You may ask us to:
To make a request, email us at [email protected]. We may need to confirm your identity first, and we will respond as required by applicable law. If we cannot fully meet your request, we will tell you why, and you can reply to ask us to reconsider.
We will not treat you differently for asking about or using these rights. If you live in a state with its own privacy law, you may have additional rights, and we will honor them as that law requires.
Our website and services are meant for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of third-party websites.
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last updated” date. If you keep using our website or services after changes are posted, you accept the updated policy.
If you have questions about this Privacy Policy or our text message practices, please contact us: