What Does a Truck Dispatch Company Actually Do?
Many owner-operators believe that dispatch companies simply book freight. While finding loads is certainly one responsibility…
The back office behind U.S. trucking companies: dispatch, accounting, safety & compliance, ELD and after-hours support, run by specialists who work as an extension of your company. Under your MC, without the payroll.
Every trucking company deserves the back office of a large carrier. We bring the people, the processes and the 24/7 coverage, so you can focus on moving your business forward.
Keep driving under your own authority while your ZipLane team handles dispatch, paperwork and logbooks, with a dedicated dispatcher who learns your lanes and home time.
A complete back office for every truck: dispatch, accounting and compliance, without hiring and managing an office team.
Broker relationships, carrier packets, compliance files and your first loads, set up right from day one.
Outsource one department or your whole back office. Each one is run by specialists who know trucking, all working together on your account.
Your dispatch department: better loads, fewer empty miles.
We work multiple load boards, handling load booking, rate negotiation, broker communication, route planning and check calls to keep your truck moving.
Your accounting department, in order every month.
Invoicing and billing, revenue and expense tracking, factoring review, driver settlements, IFTA reporting and monthly profit reports for your trucking business.
Your safety department, audit-ready every day.
Driver files, 24/7 ELD log monitoring, drug and alcohol programs, permits and filings, CSA and DataQs follow-up, and DOT audit preparation.
Registered devices and live tracking for your fleet.
FMCSA-registered ELD devices, real-time GPS tracking, a simple driver app and a fleet dashboard, supplied through our ELD partner with setup and driver training.
Your night and weekend shift, fully staffed.
Night and weekend coverage for loading issues, detention, lumper disputes, breakdowns and emergency dispatch, around the clock.
Your marketing team, building your brand.
Website development, branding, social media, SEO, lead generation, driver recruitment and dispatch-company startup support to help your company scale faster.
Need a dispatcher for nights, a bookkeeper for month-end or a full back office? Our specialists learn your lanes, drivers, brokers and systems and work as part of your company, while we handle their hiring, training and scheduling.
Your own dispatch desk: load booking, rate negotiation and broker updates for every truck.
Invoicing, expenses, factoring follow-up, driver settlements and quarterly IFTA reports.
Driver files, 24/7 ELD log monitoring, renewals, inspection follow-ups and audit preparation.
FMCSA-registered devices, live GPS tracking and driver setup, through our ELD partner.
Night, weekend and holiday coverage, so your drivers always get an answer.
A website, social presence and campaigns that bring in customers and drivers.
Breakdowns, detention and late appointments don't keep business hours. Your dedicated dispatcher covers the business day, and our after-hours team takes over at night, on weekends and on holidays, already briefed on your trucks and loads.
Start with a 7-day trial. No long-term commitment.
Call us or send a quote request. Tell us about your fleet, equipment, lanes and the work you want to hand off, from one service to your whole back office.
We assign the right specialists, learn your lanes, drivers, brokers and systems, and complete the setup.
Loads booked and negotiated, logs monitored 24/7, driver files kept current and books up to date.
Clear updates, your MC, your rules. Add or change services as your company grows, with no long-term contracts.
Hiring dispatchers, bookkeepers and safety staff takes time and money, and it's hard to cover nights and weekends. ZipLane gives you an experienced operations team that works as an extension of your company, so you can focus on your drivers, your customers and your growth.
Team on call · 24/7
Enclosed freight: retail, packaged and general goods.
Temperature-controlled loads: food, produce and more.
Open-deck freight: building materials, steel, machinery.
Taller loads that need a lower deck height.
Removable gooseneck for heavy and oversized equipment.
Flatbed with a rolling tarp for protected open-deck loads.
Vehicle transport, from a few cars to full loads.

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Tell us about your fleet and the work you want to hand off, from one service to your whole back office. Our team will reach out with a custom quote. No setup fees, no long-term contracts.